Introducing refillable cartridges

Epson's new initiative to help reduce plastic and CO₂ emissions

Once your Pineapple or Chillies inks have run out, simply place them in the envelope provided and they can be remanufactured to be used again.

Help us reuse your Pineapple and Chillies ink cartridges

You can return these empty cartridges to Epson for free!

Instead of making new cartridges we will refill them to be used again by another customer, with the same great quality as new. This helps to reduce plastic waste and CO₂ emissions which benefits the environment.

Benefits of refillable cartridges

By returning your used cartridges to be remanufactured and refilled, you help us to achieve reductions in CO₂ emissions and plastic used to produce new cartridges.

Returning your Pineapple (604) and Chillies (503) ink cartridges is easy

Place the 4 used cartridges in the envelope provided, seal it and post it back to us. Please only return empty cartridges in order to avoid ink leakage. You can find the envelope in your printer box or in the ink multipack you bought.

We will then remanufacture the cartridges and refill them to be used again by another customer. With the same high Epson quality as if bought new!

Frequently asked questions

I’ve lost my envelope, can I still return my Pineapple (604) and Chillies (503) inks?

Please keep the empty cartridges and when you next purchase an Epson genuine ink multipack, it will come with an envelope that you can use to return your empty cartridges to us.

Is the postage free?

Yes, the envelope provided has it's postage paid so it is free for you to post your empty cartridges back to Epson.

Can I return other inks for refilling?

Please use these envelopes only for the return of Epson genuine Pineapple (604) / Chillies (503) empty cartridges. Epson cannot accept empty cartridges that are non genuine or from another brand.
If you want to return a different type of Epson genuine ink cartridge, please find details of other Epson collection programs at www.epson-recycling.cycleon.eu/en/home

Is it better for the environment to send the cartridges for refill to Epson or to send them to my local recycling centre?

By returning your empty Pineapple (604) and Chillies (503) ink cartridges to be remanufactured and refilled, you help us to achieve reductions in CO₂ emissions and plastic used to produce new cartridges, as well as giving the cartridge a second life.

* The percentages of CO₂ and plastic reduction are calculated based on the comparison between the refill cartridges versus the regular ink cartridges from the 604 (Pineapple) and 503 (Chillies) ink families.

The CO₂ calculations does not include the impact of the use of paper for printing, which is the same in both cases.

The logistics calculations are based on the assumption of 100% truck transportation from the manufacturing facility in in Telford (UK), to our central warehouse in Bedburg (Germany), for both refilled and regular cartridges; and for the refilled cartridges, from our central collection point in the Netherlands to the central warehouse. The collection of the refilled cartridges from the end-customer to the collection point is not included in the calculations.

The amount of material kg CO₂e has been calculated using the data made available for CO₂ emissions in disposal by IDEA Ver.2.1.3 which stands for Inventory Databased for Environmental Analysis, an inventory jointly developed since fiscal year 2008 by the National Institute of Advanced Industrial Science and Technology (AIST) and the Japan Environmental Management Association for Industry (JEMAI). This database from IDEA is based on Japanese data and the calculation is based on the assumption that the waste management of the products would otherwise be via incineration followed by landfill, as opposed to recycling and recovering energy in a different way.

The amount of material kg CO₂e has been calculated using the data made available for CO₂ emissions in disposal by IDEA Ver.2.1.3 which stands for Inventory Databased for Environmental Analysis, an inventory jointly developed since fiscal year 2008 by the National Institute of Advanced Industrial Science and Technology (AIST) and the Japan Environmental Management Association for Industry (JEMAI). This database from IDEA is based on Japanese data and the calculation is based on a theoretical situation where the waste management of the products would only be incinerating products followed by landfill and not recycling nor energy recovery.